Ambient documentation

Freed: an independent assessment

Last updated / Vendor site

Quick answer

Freed is an ambient documentation tool. Published pricing with discounted list rates: Core at 79 US dollars per clinician per month unlimited, Premier at 119, and a capped Starter tier at 39, as of August 2026. The straightforward answer for a solo clinician or a small practice that wants to start this month without a procurement process. It publicly documents that it signs a business associate agreement, which is the floor rather than the finish line.

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Where we have assessed Freed

Each verdict below is the one published on the comparison it links to, next to the question that comparison was answering. A verdict read out of that context is worth very little, so we have not stripped it.

  • Assessed August 10, 2026

    Best AI Medical Scribes: An Independent Comparison

    The straightforward answer for a solo clinician or a small practice that wants to start this month without a procurement process.

    Pricing
    Published pricing with discounted list rates: Core at 79 US dollars per clinician per month unlimited, Premier at 119, and a capped Starter tier at 39, as of August 2026.

  • Assessed August 5, 2026

    AI Medical Scribe Pricing: What Vendors Publish and What They Do Not

    The most transparent pricing in the category and the reference point most small practices should budget against.

    Pricing
    Published. Checked August 2026: a Starter plan at 39 US dollars per month with a note cap, a Core plan at 79 US dollars per month with unlimited notes, a Premier plan at 119 US dollars per month or 104 per month billed annually, and group pricing on request. Discounted rates are shown against higher list prices, so the figures move.

What it is good at, and where it is the wrong answer

Merged across every comparison Freed appears in. Nothing here is a feature list: a feature only counts if it changes which organisation should buy the tool.

Where it is strong

  • Pricing published, so it can be budgeted without a sales call
  • Self serve setup measured in minutes
  • Designed for the small practice workflow rather than adapted to it
  • Full price list published, including annual rates, so it can be budgeted without a sales call
  • A free trial period is published, which makes evaluation genuinely free
  • Tiering is legible: note volume at the bottom, EHR push and coding at the top

What to watch

  • No deep EHR write back, so notes are typically transferred manually
  • Standard contract terms rather than negotiated ones
  • Not built for health system security review
  • Prices are shown as discounts against higher list rates, so the published figure is not stable
  • EHR push sits in the highest individual tier, which changes the effective price for most buyers
  • Group pricing is quoted, so the published numbers stop being useful at scale

How Freed connects to your EHR

Native means the connection is built into the platform. API means it is built on the published interfaces and somebody on your side owns it. Workaround means neither, and a person is bridging the gap.

EHR platforms Freed connects to, and how deeply
PlatformIntegration depthPlatform guide
Epic SystemsWorkaroundEpic Systems integration guide
athenahealthWorkaroundathenahealth integration guide
eClinicalWorksWorkaroundeClinicalWorks integration guide

The workflows it touches, and the rules that follow

Buying a tool means adopting the rules that govern the workflow it runs. The vendor’s own site will not tell you which ones, because they are not the vendor’s obligations. They are yours.

What we could not verify

Everything above is drawn from Freed’s own published material and from our comparison work, checked at the date stamped on this page. It is not a substitute for your own diligence, and there are three things a page like this structurally cannot tell you.

The price you will actually be quoted. Published pricing with discounted list rates: Core at 79 US dollars per clinician per month unlimited, Premier at 119, and a capped Starter tier at 39, as of August 2026. Where nothing is published, the figure depends on your volume, your contract length and how much of the implementation your team absorbs. We will not guess at it.

What your contract says about your data. Whether raw audio is retained, whether your data trains a model, and how long anything is kept are contract terms, not product features. They vary between two customers of the same vendor. Ask in writing, and read the answer against what HIPAA actually requires.

How it behaves on your specialty mix and your accents. Published accuracy figures are almost always measured on the vendor’s own evaluation set. The only number that predicts your result is the one from a pilot on your own encounters, which is why we publish what to measure in a pilot rather than repeating a vendor’s.

We take no commission, referral fee or paid placement from Freed or from any other vendor on this site. If you spot something here that has gone out of date, tell us at [email protected] and we will correct the page.

Alternatives to Freed

The vendors we assess alongside it. Same shortlist, same questions, same absence of a commission on any of them.

  • Abridge

    Ambient documentation

    Ambient documentation built for health systems, with a strong presence inside Epic and a focus on structured, codeable output.

  • Ambience Healthcare

    Ambient documentation

    Ambient documentation aimed at specialty depth and coding support, marketed primarily to health systems and large groups.

  • DeepScribe

    Ambient documentation

    One of the longer running ambient documentation vendors, with configurable note styles per clinician and per specialty.

  • Heidi Health

    Ambient documentation

    Ambient documentation with a free tier, popular with individual clinicians who want to try the category before committing budget.

  • Microsoft Dragon Copilot

    Ambient documentation

    Microsoft's clinical documentation assistant, the successor to Nuance DAX Copilot, sold alongside the Dragon dictation estate many hospitals already run.

  • Nabla

    Ambient documentation

    Ambient documentation sold both to individual clinicians and to health systems, with published plans at the individual end.

Questions we get asked

How much does Freed cost?

Published pricing with discounted list rates: Core at 79 US dollars per clinician per month unlimited, Premier at 119, and a capped Starter tier at 39, as of August 2026.

Where a vendor does not publish a price, that is the finding, not a gap in our research. Enterprise ambient and prior-authorisation tools are almost always negotiated per organisation, so the number you are quoted depends on volume, contract length and how much of the implementation you absorb.

Is Freed HIPAA compliant?

Freed publicly documents that it signs a business associate agreement, which is what HIPAA actually requires of a vendor handling protected health information. States HIPAA compliance and offers a business associate agreement. Read the standard terms, since at this price point they are not negotiated.

No product is "HIPAA compliant" on its own. Compliance is a property of your deployment: the BAA, what the vendor retains, whether your data trains a model, and who can see it.

Does Freed integrate with Epic?

We track Freed against 3 EHR platforms. None of those connections are native. Connected over published interfaces or a bridge for Epic Systems, athenahealth and eClinicalWorks.

Two vendors can both say they "work with Epic" and mean completely different things. Native means it runs inside the chart; an API connection means somebody on your side owns the interface.

What are the alternatives to Freed?

The vendors we assess alongside it are Abridge, Ambience Healthcare, DeepScribe and Heidi Health. Which one is right depends less on the feature grid than on your EHR, your specialty mix and how much implementation your team can absorb.

Does Clunic take a commission from Freed?

No. We have never taken a commission, referral fee or paid placement from any vendor, and the assessment on this page would be worthless if we did. Everything here is drawn from published material and named on the page.