Does Freed Work With eClinicalWorks?

On the rendered eCW page in Chrome. The extension identifies the SOAP fields in the open progress note and inserts text. Freed's general EHR Push documentation says it appends by default and can be set to prepend, that it adds diagnoses without overwriting existing ones, and that ICD-10 code management through the billing codes tab is available on Premier and group plans. Because it works on the screen, a change to the eCW layout can break the mapping until Freed updates the extension.

For a solo clinician on eCW with no IT, this trade is often the right one. There is nothing to authorise in eCW, nobody to raise a ticket with, and the note lands in the right fields most of the time. For a group, the missing chart read, the skipped patient instructions and the screen dependence are real costs. The small practice buying guide covers when the lighter tools are the right answer.

It places text. The clinician records in the Freed web app with consent, reviews the SOAP draft in Freed, opens the eCW progress note in Chrome, and clicks Push. The extension appends the subjective content to chief complaint, HPI and ROS, the objective to the examination section, creates diagnoses in the assessment and puts the plan into internal clinical notes. The clinician reviews and signs in eCW.

What Freed does not do in eCW: read prior problems, medications or results; pend orders; push patient instructions; or generate after visit communication through healow. Patient instructions are produced in Freed and handled manually. The ambient scribe use case page explains why the chart read and the structured write are the dividing lines between scribe tiers.

On price, Freed's transparency is unusual and is the reason many eCW clinicians start here. The Premier plan at 119 US dollars per month enables unlimited EHR Push; Sunoh.ai lists 149 per user per month. Run the ROI calculator at both figures against your visit volume, and remember the 30 dollar difference buys a chart read and orders on one side and nothing on the other.

Technically, almost nothing: install an extension and sign in. That is the appeal and the risk. Nothing is authorised in eClinicalWorks, so there is no scope list and no eCW review of what the extension touches. A clinician can adopt Freed without the practice knowing, which means recordings of your patients are processed by a vendor with whom the practice may have no BAA.

Freed offers a BAA and its registry entry records one as standard; make the practice, not the clinician, the counterparty. The HIPAA and AI page sets out the retention, training and subprocessor terms, and the practice AI policy template covers how to stop unsanctioned scribe use without banning the useful kind.

Browser hygiene is yours. Extensions run with access to whatever page is open, and the practice should decide which are allowed on machines that display eCW and review them periodically.

• No chart read. The draft is grounded in the conversation only.
• Patient instructions not pushed. Freed's own documentation says so; someone handles them manually.
• Chrome only, browser only. The push requires eCW opened in Chrome rather than the installed web app, in the same profile as Freed.
• Screen dependence. Layout changes can break the mapping until the extension is updated.
• Append by default. Existing text is not replaced, which is safe but leaves duplicates if a clinician pushes twice.
• Group terms not published. The Freed pricing page covers the published individual tiers and what to ask at group scale.

Ask, in writing: whether the practice can be the BAA counterparty for all its clinicians; where audio, transcripts and notes are stored and for how long; whether recordings train shared models; what the extension can access on pages other than the progress note; how a failed or partial push is surfaced; what the group price is and whether EHR Push is included; and how notes are exported at offboarding. The vendor questions checklist gives you the form.

Ask eClinicalWorks what Sunoh.ai costs on your contract, because the embedded product is the fair comparison and its published rate is within reach of Freed's top tier.

Then test on ten real encounters and inspect the eCW progress note after each push, not the Freed screen. The scribe comparison sets out what to score.

Freed is the honest budget option on eClinicalWorks, and the question is whether the trade it makes is right for your practice when the platform's own scribe costs 30 dollars more and reads the chart. Clunic takes no vendor commissions. Our vendor selection engagement compares Freed against Sunoh.ai and the API integrated scribes on your own encounters and tells you where the extra cost buys something real. An AI readiness audit finds the unsanctioned scribe use first. Book a call to start.