The Best AI Scribe in Canada: Who Hosts Data in Canada, What It Costs in CAD, and Which Provinces Allow It
ByClunic Research Team14 min read
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Book an evaluation callWhy is "best AI scribe in Canada" a different question from "best AI scribe"?
Because the filters come before the features. In the United States the shortlist is decided by EHR integration and price. In Canada three things decide it first, and a product that fails any of them is not on the list whatever its notes look like.
Where the data lives. No Canadian province flatly prohibits storing health information outside Canada, but every provincial regulator that has spoken on scribes expects the clinic to justify it. Ontario's Vendor of Record list requires storage and processing in Canada as a contract condition. The OIPC in British Columbia says a clinic can only send data outside Canada if it is satisfied its security duty will be met, and recommends a cross border risk assessment. Alberta's OIPC treats it as a PIA question. Quebec's Law 25 requires a privacy impact assessment before any communication outside Quebec. The practical consequence is that a scribe with no published Canadian hosting has to be defended in writing by every clinic that buys it, and most clinics would rather not.
Which list your province recognises. Four lists matter: Canada Health Infoway's nine pre-qualified vendors, Supply Ontario's 30 vendor Vendor of Record list, the six BC Scribe tools approved for health authority staff, and the Santé Québec certified list that the Collège des médecins du Québec requires Quebec physicians to use. They overlap only partly. The provincial rules behind each are on our Ontario, British Columbia, Alberta and Quebec pages.
What the note is for. Canadian primary care runs on referral letters, consult letters, provincial forms, disability tax credit forms and insurance paperwork in a way that United States ambulatory care does not, and on billing codes that are provincial rather than CPT. A scribe that produces a beautiful SOAP note and nothing else leaves the paperwork where it was.
HIPAA is not on the list. Vendors put it on their Canadian pages because it is what their American customers ask for, and it means nothing to a Canadian regulator. Our HIPAA and AI compliance page explains what it does cover; the OIPC in BC has said in its own guidance that claims of HIPAA or PIPEDA compliance are not evidence of compliance with the law that actually applies.
Which AI scribes publish Canadian data residency?
We checked each vendor's own site in September 2026. "Published" means the vendor says it on a page you can read before signing; "not published" means we could not find it, and you should ask for it in writing rather than assume either way.
| Vendor | Canadian hosting as published by the vendor | On which lists | Notes |
|---|---|---|---|
| Tali AI (Toronto) | Yes: pricing page states all data stored in Canada, TGV certified | Infoway, Ontario VOR, BC Scribe | Prices shown in CAD |
| Scribeberry (Canada) | Yes: pricing page lists regional data hosting in Canada on every tier | Infoway, Ontario VOR, BC Scribe; not yet fully certified in Quebec | Bilingual English and French charting per vendor |
| Empathia AI (Ontario) | Vendor states PHIPA and PIPEDA compliance and SOC 2 Type II; residency statement appears on vendor blog pages, not the pricing page | Infoway, Ontario VOR, BC Scribe; not yet fully certified in Quebec | Referral and consult letters on the product page |
| Mutuo Health AutoScribe (Toronto) | Vendor and CAN Health Network state servers in Ontario; pricing page does not state location | Infoway, Ontario VOR, BC Scribe (Express version), Santé Québec certified with ÉFVP | English and French support on all tiers; TGV approved |
| Pippen AI (Canada) | Yes: home page states hosted in Canada, data stored in Canada, PHIPA and PIPEDA | Infoway, Ontario VOR; not yet fully certified in Quebec | Referral letters in the Premium plan; French, English, Spanish |
| Heidi Health (Australia) | Yes: Canadian compliance page states all data stored and processed within Canada for Canadian users; help centre says no patient data is used for training | Ontario VOR, BC Scribe; not on the Infoway list | CAD prices not shown on the Canadian pricing page we checked |
| Nabla (France and US) | Not published for Canada: security page says data is hosted on Google Cloud in the region chosen at sign up, with no Canadian region named | None of the four | Ask which regions are offered and get it in the contract |
| Freed (US) | No: Freed's Canadian privacy help article says Canadian law does not prohibit storage outside Canada and that its US SOC 2 and HIPAA controls are sufficient protection | None of the four | Published USD pricing; offers a consent template for Canadian customers |
| Suki (US) | Not published: we found no Canadian hosting or Canadian availability statement on Suki's site; third party pages claim Canadian storage, which we could not verify | None of the four | Enterprise sale; ask directly |
| Abridge (US) | Not published: vendor documentation describes US based data centres and no non US hosting option was published | None of the four | Sold to large health systems on Epic; no Canadian deployment published |
| DeepScribe (US) | Not published | None of the four | No Canadian page found |
| Sunoh.ai (US, eClinicalWorks) | Not published | None of the four | Relevant mainly to eClinicalWorks sites; no Canadian statement found |
Two names people ask about are not in the table. "Hippocratic" in Canadian scribe searches appears to refer to Hippocratic AI, a United States company selling patient facing voice agents rather than a scribe; we found no Canadian scribe product by that name and it is not in our vendor registry. Microsoft Dragon Copilot and Ambience are sold to health systems and publish no Canadian community pricing; ask about Canadian Azure regions if you are a hospital buyer.
Every row in this table can change with a vendor's next release. Treat it as a September 2026 snapshot and as a list of questions, not a certificate.
Which provincial list matters where you practise?
The four lists answer different questions, and confusing them is the most common mistake in Canadian scribe procurement.
- Canada Health Infoway, national. Nine pre-qualified vendors: Autochart.AI (Aya Health Technologies), AutoScribe (Mutuo Health), CareWay (MEDFAR), Empathia AI, Mika AI (Mikata Health), NexusAI (WELL Health), Pippen, Scribeberry and Tali. Pre-qualification covered data exchange, cyber security and usability standards. It funded up to 10,000 one year licences for primary care clinicians who signed by December 31, 2025; those expire through 2026. Infoway's evaluation reported that nearly 70 percent of participants felt less administrative burden and over 90 percent agreed the scribe added value, with an average saving of over an hour a week during working hours. The list is a quality filter, not a provincial approval: Alberta's CPSA has pointed out the OIPC did not review these products, and Quebec does not accept it in place of certification.
- Supply Ontario Vendor of Record, Ontario. Thirty qualified vendors under Tender 20123 from April 27, 2025 to April 27, 2028, including all of the Canadian built products above plus Heidi Health, Solventum's Fluency Align and MEDFAR's CareWay. Conditions: personal health information stored and processed in Canada, PHIPA compliance, independent threat assessments, no use of patient data beyond the service, and a minimum discount negotiated by Supply Ontario. No subsidy. The Auditor General of Ontario reported in May 2026 that every vendor approved at the time showed at least one inaccuracy in procurement testing, which is a reason to pilot, not a reason to ignore the list.
- BC Scribe, British Columbia health authorities. Six tools approved on health authority specific versions: Heidi, Autochart.ai, Empathia AI, Tali, Mutuo AutoScribe Express and Scribeberry, available to medical staff across all regional health authorities at discounted rates from December 4, 2025 to December 4, 2026. Private BC clinics are not covered and assess their own choice under PIPA.
- Santé Québec certification, Quebec. The only list that is mandatory. In September 2026 CoeurWay, Plume IA and Mutuo's AutoScribe were certified with a completed provincial privacy assessment, MedAssistant certified with the assessment pending, Scribe MD suspended, and the other Infoway vendors not yet fully certified. The CMQ requires Quebec physicians to use a certified tool.
Alberta has no provincial list for community clinics; Alberta Health Services built its own Jenkins scribe for emergency departments, and the Alberta Medical Association points members to the Infoway list with a reminder that a privacy impact assessment must still be filed with the OIPC. The Atlantic provinces, Saskatchewan and Manitoba ran their Infoway allocations through their medical associations and health authorities, with Nova Scotia's College publishing its own scribe standard.
Read across the lists and one pattern stands out: Mutuo's AutoScribe is the only product on all four, Tali, Scribeberry and Empathia are on three, and no United States enterprise scribe is on any. That is not a verdict on note quality. It is a statement about who did the Canadian paperwork.
Which scribes write referral letters, fill Canadian forms and work in French?
The search phrase "AI scribe for referral letters Canada" exists because the note is often the smaller half of the documentation burden in a Canadian practice. Here is what vendors publish, as of September 2026.
Referral and consult letters. Pippen lists referral letters as a Premium plan feature. Empathia lists referral and consult letters on its product page. Scribeberry's material describes pre-populating provincial referral letters, CRA disability tax credit forms and insurance paperwork from encounter data. Tali offers smart form filling on paid tiers and a fillable forms library described by the vendor as covering Canadian government, disability and insurance forms. Heidi's paid tiers include document generation and sharing; its pricing page does not name referral letters specifically. Mutuo sells forms as a separate AutoForm product. The United States scribes generate letters in their own workflows but do not publish Canadian form libraries. Test the claim with your own three most common referrals and your provincial form: the difference between a letter that is sendable and one that needs rewriting is the whole value.
Provincial billing. Pippen and Empathia publish billing code suggestion features; check whether they cover your province's schedule rather than a generic list. Nobody publishes accuracy figures for Canadian billing suggestions, so treat them as a prompt for the clinician, not a coder.
French and other languages. Mutuo states English and French support on all tiers and is Santé Québec certified, which required French. Pippen lists French, English and Spanish and its own testing notes that selecting French Canada captured both languages in one visit. Scribeberry describes bilingual English and French charting and forty plus languages. Empathia lists French alongside Mandarin, Cantonese, Punjabi, Hindi, Farsi and Vietnamese on its blog. Tali's pricing page lists multilingual recording in more than a hundred languages without naming French. Heidi supports multiple languages including French. In Quebec, French is not a feature but a legal requirement for the software and the patient facing materials, as our Quebec page explains, and the test is a French note generated from a French consultation, not a language list.
EMR fit. Canadian community EMRs, Telus PS Suite, Med Access and CHR, Accuro, OSCAR and its derivatives, and Quebec's Medfar Myle and Omnimed, are not the EMRs United States scribes integrate with. The Canadian built vendors publish integrations or browser side push for these; the Infoway and Ontario VOR vendor profiles list them. Ask the vendor to show the note landing in your EMR, not a generic demo. The general integration questions are in our EHR integration due diligence questions.
What does an AI scribe cost in Canada?
Where a vendor publishes a price, we quote it as listed on the vendor's site in September 2026. Where the currency is not marked on the page we say so.
| Vendor | Published pricing, September 2026 | Currency as shown |
|---|---|---|
| Tali AI | Free personal plan with 5 scribe sessions and 60 minutes of dictation a month; Pro listed at CA $100 per month on annual billing, higher month to month; Starter tier without ambient scribing at CA $60 to $68 | CAD, marked on the page |
| Pippen AI | Free plan with unlimited scribing and dictation and two templates; Premium 800 per year, which the vendor shows as 66.67 per month, adding referral letters, billing suggestions and unlimited templates | CAD per the vendor |
| Mutuo Health AutoScribe | Part time 59 to 74 per month for 80 encounters; AutoScribe unlimited 75 per month annual or 99 monthly; AutoScribe+ 119 annual or 149 monthly; 30 day trial | Not marked on the page; Toronto based vendor |
| Scribeberry | Free tier with 20 uses a month after a three day unlimited trial; Pro 99 per month unlimited; Enterprise 79 per user per month | Shown with a dollar sign; third party Canadian reviews report it as CAD |
| Empathia AI | 21 day, 100 encounter free trial; Premium 50 per month on annual billing or 75 monthly; a 50 per month plan for BC health authority clinicians | Not clearly marked on the pricing page we checked |
| Heidi Health | Free tier with unlimited transcription and standard templates; Clinician, Teams and Enterprise tiers; no CAD amounts on the Canadian pricing page we checked. A free Heidi Pro offer for Canadian primary care closed to new applicants before June 2026 | Not published |
| Freed | Individual plans 39 to 119 per month | USD |
| Nabla, Suki, Abridge, DeepScribe, Sunoh | Individual plan for Nabla; enterprise pricing on request for the rest; Sunoh publishes a USD list price | USD or not published |
Three observations. First, the Canadian built products cluster between free and roughly 100 to 150 dollars per clinician per month, which is the same band as the United States self serve market once you convert. Second, the free tiers are real but capped, and the cap is usually encounters per month, so a full time clinician will be on a paid tier within a week. Third, provincial discounts exist but are not published centrally: Supply Ontario's minimum discount and the BC Scribe rates are visible only when you buy through the programme.
Whether any of this pays back depends on what you do with the time. Infoway's evaluation reported over an hour a week saved; OntarioMD's earlier study reported three to four hours; Doctors of BC's pilot reported 2.7 hours for family physicians. Put your own visit volume and your own hourly value into the AI scribe ROI calculator before you look at a price list, and read the scribe pricing comparison for the full published table including the United States vendors.
How should a Canadian clinic choose?
In this order. Each step removes vendors, and by step four you should have two or three left to pilot.
- Apply your province's rule. Quebec: the Santé Québec certified list, full stop. BC health authority staff: the six BC Scribe tools. Ontario: the Vendor of Record list unless you have a reason to go outside it. Alberta and everywhere else: the Infoway nine as a starting point, knowing you still owe the PIA.
- Require published Canadian hosting. Not "compliant with PIPEDA", which every vendor claims and which does not require residency. A page or contract clause stating where audio, transcripts and notes are stored and processed. If a vendor cannot show it, move on; the ones that can are not short of features.
- Check the three data terms. Deletion of audio on signature, with retention adjustable to zero; no use of any data, including de-identified data, for training or product development; breach notification to you within a stated time. Ontario's IPC, BC's OIPC, Alberta's OIPC and the CMQ all ask for these. The full question set is in our scribe checklist, and the vendor questions in questions to ask AI vendors translate once you swap the American agreement for the provincial one.
- Test the paperwork, not the note. Your three most common referral letters, your provincial form, a French or other language consultation if you have them, and the note landing in your EMR. Score the letters as sendable or not.
- Pilot for four weeks with measurement. Two willing clinicians and one sceptic, a sample of notes audited against the recording before it is deleted, and after hours time before and after. The small practice method is in our small practice buying guide.
- Write the policy and consent before go live. Every province requires express consent and physician review; Alberta and Quebec want the chart to show it. The outline on our Ontario page works nationally with the provincial clauses swapped, and the general practice policy is in our AI policy template.
What this process does not do is pick the winner for you, because the winner depends on your EMR, your specialty, your languages and your province. In September 2026 the Canadian built products were ahead on the filters and the United States enterprise products were ahead on health system integration depth, and a community clinic should weight the filters. That ranking can change with one product release; the filters will not. The wider market, including the United States vendors, is compared on the AI medical scribes comparison, and the workflow itself is described on the ambient scribe page.
What does an independent review add for a Canadian buyer?
Canada has more scribe evaluation infrastructure than almost any market: a national pre-qualification, a provincial procurement, a randomised health authority trial, a certification office and four regulators who have published what they expect. What a clinic still cannot get from any of that is a decision for its own EMR, specialty and province, a privacy impact assessment in its own name, and a pilot that measures the note errors the Ontario Auditor General found every vendor makes.
That is what an independent advisor with no vendor commissions provides. We run the comparison against the provincial rules rather than the vendor's demo, write the assessment and the contract schedule, test the referral letters and the French output on your own consultations, and set up the pilot so that the time saving is measured rather than quoted. Our vendor selection engagement does the choosing, AI governance and compliance does the assessment and policy, and if you would rather start with a conversation, book a call.
Sources
Primary material behind the claims above. Read the source before acting on any summary of it.
- OtherAI Scribe Program and pre-qualified vendors, Canada Health Infoway (opens in a new tab)
- OtherTender 20123, AI Scribe Vendor of Record, Supply Ontario (opens in a new tab)
- OtherBC Scribe Self Pay Program, Health Information Management BC (opens in a new tab)
- OtherProjets de transcription par intelligence artificielle, Gouvernement du Québec (opens in a new tab)
- OtherPIPA and AI scribes: best practices for healthcare organizations in BC, OIPC BC (opens in a new tab)
- OtherCanadian commitment to privacy and security, Heidi Health help centre (opens in a new tab)
- OtherFreed's compliance with Canadian privacy laws, Freed help centre (opens in a new tab)
- OtherSecurity, Nabla (opens in a new tab)
- OtherPricing, Tali AI (opens in a new tab)
- OtherPricing, Scribeberry (opens in a new tab)
- OtherPricing, Empathia AI (opens in a new tab)
- OtherAutoScribe pricing, Mutuo Health Solutions (opens in a new tab)
- OtherPippen AI (opens in a new tab)
- OtherAI scribes, Ontario AI Scribe Program, OntarioMD (opens in a new tab)
Questions we get asked
What is the best AI scribe in Canada?
There is no single answer, but the shortlist in September 2026 was the Canadian built products with published Canadian hosting and provincial list status, Tali, Scribeberry, Empathia, Mutuo AutoScribe and Pippen, plus Heidi with its Canadian hosting. In Quebec the answer is constrained to the Santé Québec certified list, on which Mutuo's AutoScribe was the only one of these certified with a completed assessment.
Do AI scribes have to store data in Canada?
No province flatly requires it, but Ontario's Vendor of Record list makes it a contract condition, BC's and Alberta's privacy commissioners expect cross border storage to be justified in a privacy impact assessment, and Quebec's Law 25 requires an assessment before any communication outside Quebec. Published Canadian hosting is the practical filter most clinics apply.
Which AI scribes are on the Canada Health Infoway list?
Nine vendors were pre-qualified: Autochart.AI (Aya Health Technologies), AutoScribe (Mutuo Health), CareWay (MEDFAR), Empathia AI, Mika AI (Mikata Health), NexusAI (WELL Health), Pippen, Scribeberry and Tali. Infoway funded up to 10,000 one year licences for primary care clinicians who signed by December 31, 2025.
Is Heidi, Freed or Nabla compliant in Canada?
Heidi publishes Canadian hosting for Canadian users and is on the Ontario and BC lists. Freed's own help centre says it stores data outside Canada and relies on Canadian law permitting that with adequate protection. Nabla publishes hosting in the cloud region chosen at sign up without naming Canada. Compliance is the clinic's assessment to make; residency is one input, and only Heidi of the three publishes it.
Which AI scribe writes referral letters in Canada?
Pippen (Premium plan), Empathia and Scribeberry publish referral or consult letter generation, Scribeberry and Tali publish Canadian form filling including disability tax credit and insurance forms, and Mutuo sells forms as a separate product. Test with your own most common referrals; a letter that needs rewriting saves nothing.
How much does an AI scribe cost in Canada?
Published Canadian pricing in September 2026 ran from free capped tiers to roughly 100 to 150 dollars per clinician per month: Tali Pro CA $100 per month on annual billing, Pippen Premium CAD 800 per year, Mutuo AutoScribe 75 to 99 per month, Scribeberry Pro 99 per month, Empathia Premium 50 to 75 per month. Heidi publishes tiers without CAD amounts. See the pricing comparison.
Does HIPAA compliance matter for a Canadian clinic?
No. HIPAA is United States law with no standing before a Canadian regulator, and BC's privacy commissioner has said explicitly that HIPAA or PIPEDA compliance claims are not evidence of compliance with the applicable provincial statute. What matters is the provincial rule and a contract that meets it; see our HIPAA and AI page.
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